THE RISKS OF GREY MARKET IMPORTS
Grey market imports are machines sold into Australia as new, unused or low-hour machines for less than recommended retail prices. These machines expose you to unnecessary risks because they may not comply with Australian standards and are not sold through the authorised dealers. Buying machines through an authorised dealer means that you have peace of mind with access to warranties, finance, insurance, safety compliance certification and genuine parts and service.
The biggest risk of grey imports is personal liability, void insurance, damage to your reputation and refused entry to job sites. The grey market importer has no legal responsibility for your machine once you take ownership.
Although grey market machines can be cheaper to purchase, they can’t be legally used in Australia because they don’t meet Australian safety standards. Features like ROPS, FOPS, hose burst protection, state-of-the-art engines and hydraulic systems are standard on JCB machines when manufactured for the Australian market. When it comes to JCB telehandlers, compliant load charts can only be supplied to AS 1418.19 compliant machines.
Every machine delivered through an authorised dealer has a compliance plate and certificate of test that meets the Australian Standard AS1418-19. Grey market importers leave it up to the customer to contact the machine manufacturer to try and obtain a certificate of compliance after the delivery is made. Extensive modifications to the machine may be required to make the machine compliant. Most times machines cannot be made compliant and a certificate of compliance may never be issued. This leaves the customer with a machine they can’t use.
Another problem encountered by people who purchase grey market machines is a lack of readily available parts, which can cause significant problems when the machine requires servicing or if the machine breaks down. Often grey market imports use outdated technology or parts that are not available in Australia.